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No. The public form never requests access. Secure credentials are requested only after the scope and quote are approved.

Who reviews the incident?

The request goes to Jordi Ensenyat, founder of Code Barcelona and a WordPress specialist with more than 15 years of experience.

Is anything changed before the quote?

No. Visible symptoms and scope are reviewed first. Intervention begins after approval and with a rollback path prepared.

Do you work internationally?

Yes. WP Repair handles WordPress and WooCommerce incidents in English and Spanish through a remote service.

A JavaScript Error Breaks Buttons, Tabs or Popups

One uncaught exception can stop later initialisation, making several unrelated controls look broken. The first console error and its source map/loaded file are more useful than reinstalling every plugin that owns a button.

Preserve page, browser and asset versions before purging generated scripts.

Reproduce one control

Record URL, viewport, consent/login state, exact interaction and expected result. Test a clean browser without extensions.

Capture:
first Console exception
file/line/stack
failed Network requests
script version/cache status
HTML target/ID/class
whether event fires

Redact private page data and tokens.

Start with the first exception

Reload with Console open and interact once. Later errors may be consequences of an undefined dependency.

Open the named file at the loaded URL; confirm it is JavaScript rather than a 404 HTML page served with wrong content type.

Use source maps in staging where available. Do not expose unminified proprietary code publicly without policy.

Check dependencies and load order

WordPress scripts should declare handles such as jquery instead of assuming global order.

wp_enqueue_script(
    'site-ui',
    get_stylesheet_directory_uri() . '/assets/ui.js',
    array( 'jquery' ),
    '1.2.0',
    true
);

Avoid hard-coded duplicate jQuery copies. defer, module and footer loading can change execution order; test the actual attributes.

Inspect the DOM target

Theme/block updates may rename classes or render several controls with duplicate IDs. Confirm the selector matches and the code handles multiple instances.

Use event delegation for dynamically inserted content where appropriate. Do not bind repeatedly on every AJAX refresh without removing/deduplicating handlers.

Verify ARIA state and keyboard interaction alongside click.

Isolate optimisation effects

Minify/combine/delay plugins can alter order or keep an old bundle. Disable one feature in staging and compare.

Exclude only the proven incompatible script/dependency, regenerate assets and version the release. Do not permanently disable all performance features without diagnosis.

Consent tools should delay optional analytics, not essential UI code.

Check cross-origin and CSP

Content Security Policy, CORS or mixed-content rules can block a library, font or API. Read the exact browser message.

Update CSP narrowly for trusted required origins/nonces/hashes. Do not add broad unsafe-inline/wildcards as an emergency fix.

Use HTTPS for all scripts and avoid third-party code where a local maintained dependency works.

Repair defensive behaviour

Fix the source component, dependency declaration, selector or null check:

const trigger = document.querySelector("[data-dialog-trigger]");
if (trigger) {
  trigger.addEventListener("click", openDialog);
}

A null guard prevents unrelated pages failing, but it does not fix missing required markup on the page where the control must exist.

Contain third-party script failures

Chat, maps, consent and analytics scripts can fail or be blocked without disabling essential site controls. Load optional integrations asynchronously and keep their errors outside the critical UI initialisation path.

Provide timeouts/fallbacks for external APIs and avoid chaining menu/modal setup after a marketing script promise. Content Security Policy and consent rejection should leave core buttons usable. Do not suppress every global error; log a privacy-safe fingerprint and source.

Instrument event handling in staging

Use Event Listeners, breakpoints and temporary console instrumentation to confirm which handler runs and whether it calls preventDefault() or propagation stops.

Remove diagnostics before production. If two plugins bind the same trigger, define ownership and namespaces rather than relying on handler order. For AJAX-rendered content, confirm initialisation runs once per new component and cleans up on removal.

Verify all interaction states

Test mouse, touch, keyboard, multiple controls, open/close, back navigation and AJAX-inserted content. Check representative browsers/mobile and cache warm-up.

Monitor front-end error fingerprints after deployment. Recurring care should test critical interactions after theme, consent and optimisation changes; visual presence is not functional evidence.